Keep Calm & TTC

Terms & Conditions
  • By participating in the Campaign, you (i) agree to be bound by these Terms and Conditions, including all eligibility requirements, and (ii) agree to be bound by the decisions of twoplus Fertility (The Promoter), which are final and binding in all matters relating to the Campaign. 
  • The Campaign is limited to Singapore users only, and will run from 18 May 2023 to 18 Jun 2023.
  • To be eligible for the Campaign, customers will need to purchase $100 worth of items in a single transaction, between 18 May - 18 Jun 2023. Discounts and promotion codes can be applied to the order. Orders placed outside of this time frame will not qualify.
  • All eligible orders will receive: (i) 2-piece SkinGO! Bio-Repair Face Masks, (ii) a S$5-off SkinGO! Voucher, and (iii) a chance to participate in a raffle to win an access pass to Elora’s 2-week Fertility Mental Health Program (worth S$150). 
  • The SkinGO! Bio-Repair Face Masks and Vouchers are subject to availability and while stocks last. 
  • For each eligible order, the 2-piece SkinGO! Bio-Repair Face Masks and S$5-off SkinGO! Voucher will be automatically added to your cart at checkout, while stocks last. Upon successful payment, the products will be delivered together with the rest of your twoplus’ products. 
  • In the event of an order being refunded or partially refunded, if the order fails to be qualified for a free gift after the refund, we may deduct the full price of the gift from your refund. 
  • Eligible customers will also stand a chance to participate in the raffle for Elora’s free 2-week Fertility Mental Health Program (worth S$150). After successful payment is made, the participants will see a pop-up on the Thank You page, which allows them to submit an entry to qualify for the raffle. 
  • By entering the raffle, participants agree and acknowledge that all personal data submitted may be collected, processed, stored, disclosed, or otherwise used by twoplus Feritility and its affiliates for the purposes of conducting and administering the raffle. Participants consent to and authorize twoplus to use at its sole discretion, without further compensation to the participants, any of their names, addresses, personal details for packaging, promotional, advertising, marketing, and/or publicity purposes. 
  • A total of 20 winners will be selected at random. The winners will be notified via email from 26 Jun 2023. Winners must respond to twoplus Fertility within 7 days of being notified to claim the prize. If a winner does not respond to twoplus Fertility within 7 days of being notified or fails to comply with any of the instructions specified by twoplus, the winner’s prize will be forfeited and twoplus will be entitled to select another winner in accordance with the process described above. 
  • Winners will have to activate their accounts on Elora’s app, which can be downloaded from the Apple App Store or Google Play Store, within 14 days upon receiving the email notification.
  • All access passes to Elora’s Fertility Mental Health Program must be claimed within the stipulated deadline stated in the notification email, failing which they may be forfeited or, without limitation, disposed of, or donated at twoplus’ discretion. No requests for extensions or replacements whatsoever will be entertained.
  • Campaign prizes are non-exchangeable, non-transferable, and no cash alternative is offered. The prizes may be subject to additional terms and conditions and participants agree to comply with all terms and conditions applicable to the prizes.
  • twoplus Fertility reserves the right to disqualify users from the campaign if they, or twoplus Fertility reasonably believes that they might, engage in fraudulent or unfair practices to maximize their chances of winning or for any other purpose whatsoever. Any fraudulent or suspected fraudulent activities might cause prize forfeiture.
  • Participants are deemed to have accepted and agreed to be bound by these terms and conditions upon entry. twoplus reserves the right to refuse entry or refuse to award the prizes to anyone in breach of these terms and conditions. 
  • twoplus Fertility reserves the sole and absolute right to alter, extend, suspend, or end the content, the Campaign, and/or these terms and conditions at any time, without giving prior notice or compensation in cash or in kind. The amended Terms & Conditions will be published on this page. 
  • twoplus Fertility’s decision on all matters relating to or in connection with this Campaign is final.
  • For more information, please email service@twoplusfertility.com.
  • Customers’ details will be kept in accordance with the Promoter’s Privacy Policy, available at https://twoplusfertility.com/policies/privacy-policy.
  • These Terms and Conditions shall be governed by the laws of Singapore. By participating in the Campaign, you agree to submit to the non-exclusive jurisdiction of the courts of Singapore.