Shipping policy
Last Updated: 27 October 2026
For All Orders in Australia
Order & Delivery Information
Standard Shipping orders are delivered within 4 to 6 business days after the date your order is placed (excluding weekends and public holidays).
Please note that delivery may take longer than usual during holiday seasons. Should there be additional delays to the delivery due to unforeseen circumstances (e.g. customs clearance or low inventory supply), you will be notified through email.
Once your parcel is out for delivery, you will receive an email notification with a tracking number from our logistics provider.
Shipping Fee
A flat shipping rate of AUD $50 applies to every order. We currently do not offer free shipping for orders in Australia.
Signing Your Delivery
If you wonβt be home, be sure to appoint someone to receive the order on your behalf. In the event of a failed delivery, our delivery partner will contact you and attempt another delivery.
For assistance, please drop us an email at service@twoplusfertility.com.
Change of Delivery Address
To ensure your items are delivered to you as quickly as possible, no change of delivery address is allowed after order confirmation.
If you have any questions, please contact us at service@twoplusfertility.com.