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Shipping policy
Order & Delivery info
All orders are processed within 3 to 5 business days (excluding weekends and public holidays).
- SG: You will receive an SMS or email from our logistics provider on the day of delivery
- UK: You will receive an email with a tracking link once your order has shipped from the warehouse
Please note that delivery may take longer than usual during holiday seasons.
You should receive your purchases in 5 to 10 business days after confirmation of your order. Delivery hours are as follows:
- Monday to Friday, 10AM to 6PM
- Saturday, 10AM to 2PM
Free shipping
No additional charges for shipping. Taxes and duties are included in the final purchase price.
Restrictions
We only deliver orders to residents of Singapore and the United Kingdom currently.
Signing your delivery
If you won’t be home, be sure to appoint someone to receive the order on your behalf. In the event of a failed delivery, our delivery partner will contact you and attempt another delivery.
For assistance, please drop us an email at service@twoplusfertility.com
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