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Refund policy
Returns
We do not offer exchanges, nor is there a need for you to return your purchased items to us. We only offer the replacement of items if they are defective or damaged.
Refunds are not applicable to the Hormone Test Kit.
Our Returns Policy lasts 30 days. If 30 days have gone by since your purchase, we won’t be able to offer you a replacement or a refund.
Email service@twoplusfertility.com for returns or refund requests. We will send you a form to be filled.
Damages and defects
Do inspect your purchased items upon reception and contact us immediately if they are defective, damaged, or if you receive the wrong item. We’ll evaluate the issue and make it right for you.
Please get in touch at service@twoplusfertility.com if you have questions or concerns about your purchases.
Refunds
Once we’ve received your returns form, we will notify you if the refund is approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.
Email service@twoplusfertility.com for returns or refund requests. We will send you a form to be filled.
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